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Title IV Code of Conduct

  1. No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.
    1. We do not participate in revenue-sharing arrangements with any lender.
    2. We do not steer borrowers to lenders or delay loan certifications for any lender, not on our preferred lender list.
    3. We do not offer funds for private loans to students in exchange for providing concessions or promises to the lender for a specific number of Federal Student Aid loans, a specified loan volume, or a preferred lender arrangement.
    4. Employees of the Financial Aid Office will not accept gifts from lenders, guaranty agencies, or loan servicers.
    5. We do not accept compensation for any consulting arrangement or contract to provide services to or on behalf of a lender relating to education loans, nor do we accept compensation for service on an advisory board, commission, or group established by lenders or guarantors, except for reimbursement for reasonable expenses.
  2. Information provided by the financial aid office is accurate, unbiased, and does not reflect preference arising from actual or potential personal gain.
  3. Institutional financial aid offers and/or other institutionally provided materials shall include the following:
    1. Breakdown of estimated individual components, including which are direct (billed by the institution) costs vs. indirect (not billed by the institution) costs
    2. Clear identification and proper grouping of each type of aid offered indicating whether the
      aid is a grant/scholarship or loan
    3. Estimated net price
    4. Standard terminology and definitions, using NASFAA's glossary of terms
    5. Renewal requirements for each aid type being offered as well as next steps and financial aid office contact information.
  4. All required consumer information is displayed in a prominent location on the institutional
    web site(s) and in any printed materials, easily identified and found, and labeled as
    "Financial Aid, Consumer and VA Procedure Guide.”
  5. Financial aid professionals will disclose to their institution any involvement, interest in, or potential conflict of interest with any entity with which the institution has a business relationship.

FA-I-0005
31-Oct-25, Rev. C